Develon launches expanded digital platform

Using the My Develon app customers and dealers can access and manage maintenance and operation data for their Develon construction equipment

Develon, formerly Doosan Construction Equipment, says that some of the newest features now available on the platform offer the ability to download service tools and get personalised quotes for parts for Develon equipment.

“Using the My Develon app or on a web browser, customers and dealers can access and manage maintenance and operation data for their Develon construction equipment,” says Kevin Lynch, Marketing Communications Manager at Develon Europe.

Customers can also remotely check the status of their equipment and communicate with their machines by sending certain messages.

The platform also provides a menu for customers to request a quote for Develon genuine parts from their local dealer. “It is a very useful resource for customers. They can select the parts they want to receive a quote on and send it to their dealer. Additionally, customers can subscribe to our exclusive digital services,” adds Lynch.

The OEM says that increasing numbers of its dealers and customers are utilising telematics systems and that one of the most popular features of telematics services today, according to Develon, is the ability to receive codes from machines. Dealers and customers can subscribe to receive notifications when a machine requires service. This allows dealers to proactively engage with customers and their machines, thereby optimizing uptime protection.

The app is available for download from the usual app service providers.